Skip to main content
LunchHound Help Center home page
Submit a request
Sign in
  1. LunchHound
  2. Office User Guides
  3. Troubleshooting

Troubleshooting

  • ParentPay - 'Adjustment made to match till balance' are appearing on a parent's account
  • The wrong photograph is showing against a child's account
  • Correcting an incorrectly charged duty meal
  • A child appears on the office and classroom system but the kitchen cannot see them
  • Adjustments
  • Staff Duty Meals
  • A child has been removed from FSM in SIMS but is still showing as FSM on the system.
  • My infants all had a meal but the UIFSM numbers on the report don't match
  • Why are some contacts not appearing?
  • I've changed some information in my MIS but it is not showing up on LunchHound
LunchHound