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General

  • I can only see one of my children
  • My child requires a Halal diet but I cannot book the Halal option
  • I have previously been able to log in, but I can't now. Why?
  • I have forgotten my password
  • I have logged in but I can't see the menu?
  • The system says ‘No school lunch today’ on every date I want to book for.
  • I have funds on my account but the system won’t let me book any meals, it says I don’t have enough funds?
  • I get a message saying that my email is not listed in the system
  • How do I make a payment?
  • Why are some options not available for me to book?
  • I have made a payment but my child's balance has not updated
  • I have changed my email address, how do I log on?
  • My child has a dietary requirement, food intolerance or allergy, what should I do?
  • Registering for an account - Parents
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